SCHEDULING AN APPOINTMENT


Grooming at D Spa is generally by appointment. On occasion we are able to offer walk-ins, it's just best to call first. Pets are dropped off for their grooming between 9 am and 6 pm. We estimate your pick-up time when you drop off and almost always accommodate your schedule. You may pick up as late as 6 pm most days and we now offer evening appointments 5 days a week as well.

We never put your pet in a cage; all pets get to play while waiting for their grooming session to begin; never in cages or kennels. In fact, many people drop their pets off early to play first; this is always fine with us.

Note: Pets who prefer not to play are placed in the grooming room where they keep the groomers company. All pets are allowed to play before going in for their bath.

*CANCELLATION POLICY*

 If for some reason your unable to make a scheduled appointment, please cancel via phone or email 24 hours before your appointment time. This allows us to fill the appointment slot, otherwise the groomer will have a void in their schedule and not make commission. Besides having to cancel for an emergency inside the 24 hour period- a $25 cancellation / no call no show fee will apply.

 

BOOK YOUR NEXT APPOINTMENT.

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